The Coordinating Center, responsible for the overall leadership and strategic planning. Selected by the Board of Directors. The President/CEO has the responsibility to carry out the mission and is responsible for the overall management and operation of all aspects of the organization.
Colonel John D. Folsom
The President Emeritus serves in an advisory role to the President providing guidance and expertise on past practices and operations.
The Director of Strategic Initiatives for the programs and partnerships of Wounded Warriors Family Support, where she oversees all programs and organization’s wide efforts to enhance WWFS's reach and resources. In this role Acela engages with internal and external partners fulfilling WWFS's commitment to the wounded warriors, partners, and donors.
Process mail, inputs donation data to CRM, process acknowledgement letters and donors’ gifts, responsible for all banking deposits, estate tracking and paperwork, positive pay daily, deposits to QB, monthly credit card coding, assist the Development Director with direct mail and assists with telephone and day to day activity. Establish and manage information tracking processes regarding acknowledgement, recognition, on-going communications and continued cultivation of past and current donors and members to enhance their relationship with WWFS and increase thelikelihood of continued contributions. Maintain physical donor communication materials and inventory of general development team supplies. Provide general clerical support. Answer general development phone inquiries. Provide professional assistance and interaction with donors (via phone, computer and face-to-face). Provide support when acknowledging appropriate financial and in-kind donations by correspondence.
Coordinates and oversees the planning and implementation of program outreach strategies. Reaches out to and maintains relationships with individuals, businesses, the military, and veterans’ organizations. Responsible for the daily case management operations of the Mobility is Freedom and Veterans’ Welding programs. Assists the president as directed to ensure the success of the mission.
Coordinates support and resources to ensure the physical and mental wellbeing of the Caregivers supporting Wounded Warriors along with the whole family. Responsible for providing administrative support throughout the term of support services rendered. Provides direct assistance with case management needs to ensure ideal outcomes.
The Programs Intern for Wounded Warriors Family Support provides support to the Programs staff. The intern position is a perfect opportunity for a college student to be fully involved in planning and executing localized events throughout the nation.
Manage all IT needs. Manage websites, social media presences and content. Media creation for organization. Maintain the donor management system and CRM, assist with data extraction as needed. Monitor data backups. Assist other staff in doing their jobs by making technology work smoothly for them. Manage the Veteran Baskets program.